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Malfunction
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Reason &
Solution
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DVD drive only shown in
source, not in target
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Not a DVD writable drive.
copy to hard disk or create ISO
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Fail to detect source
DVD
|
eject and reload the
source disc;
play DVD by software player then relaunch CloneDVD
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Prompt to insert blank
disc before burning
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1. check if DVD writer
installed correctly;
2. eject the source disc and insert a blank disc;
3. go to Windows Explorer to check whether it is a
blank disc;
4. erase the disc if a rewritable DVD;
5. if above attempts still failed, please change with
another brand blank disc.
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"Split disc"
option inactive
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1. ensure source movie
size is larger than target;
2. ensure the source disc is a normal DVD movie with
main movie title contained in.
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Not enough space on work
space folder
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1. go to
"Options", change work space folder with
large enough space;
2. run All Programs->Accessories->System
Tools->Disk Cleanup to release hard disk space;
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Movie size exceeds
target disc size
|
1. remove unnecessary
content to reduce target movie size;
2. switch to Customize or Split disc copy mode
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Freeze up in burning
progress
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1. go to
"Options", change work space folder with large
enough space;
2. go to "Options", switch to another burn
engine;
3. run All Programs->Accessories->System
Tools->Disk Cleanup to release hard disk space;
4. create ISO image file to remove protection first,
then burn ISO with the burn software came with DVD
writer;
5. if above attempts still failed, please go to All
Programs->CloneDVD->Send Error Report for help.
|
|
Burned disc play
normally in PC DVD player, but fail to play in
standalone DVD player
|
1.
recommended to use DVD+RW, DVD+R, DVD-R disc, not DVD-RW
disc due to poor compatibility;
2. maybe an incompatibility issue of burn engine, go to
"Options" to switch to other burn engine;
3. create ISO image file to remove protection first,
then burn ISO with the burn software came with DVD
writer
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Fail to create ISO image
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1. in FAT32 file system,
the file size is limited within 2GB, please change
FAT32 as NTFS;
2. burn to DVD disc;
3. copy to DVD folder on hard disk
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Burned disc fuzzy and
clear when playback
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mostly happen in Entire
Disc copy mode, compress video to fit DVD-9 movie on
one DVD-5 disc, result in bad video quality.
1. keep target blank disc size same as source movie;
2. remove unnecessary content, make target movie size
best fit to blank disc;
2. switch to Main Movie, Customize or Split Disc copy
mode
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Movie file convert
failed
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make sure Windows Media
Player on your PC is 9.0 or higher version
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converted AVI file fail
to play
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